About Medicare 411…

We are locally owned & operated!

Medicare 411 was established right here in Rockford, IL to help people just like you. We are not a call center. There is not an 800 number. We care deeply about the people in our community, and we are here to help you. Call us at 815-262-1413 to schedule an appointment today!

Our Services are FREE!

That’s right! There is absolutely NO COST to you for any services provided by Medicare 411. You have nothing to lose and everything to gain! Give us a call today at 815-262-1413.

Why Do a Medicare Review?

Medicare Open Enrollment typically takes place from mid-October to early December each year. During the designated enrollment period is the only time you can make changes to your Medicare plan until the next year’s open enrollment period. Each year, Medicare plans change, and sometimes the changes are dramatic. This year, there are more changes than ever, and Medicare 411 has the information and the expert advice that you need to make important changes to your plan. An annual review can ensure that you have chosen the best plan to meet your needs for the coming year, and it can even save you money. Call Medicare 411 today to meet with a trusted Medicare Expert at 815-262-1413.

Group of senior friends relaxing together after an excercise

Cindy Costello

Hi, I’m Cindy Costello, or some call me Cynth, short for Cynthia. I have been working with clients in the Rockford area for over 30 years. It has always been my goal to provide superior customer service. My priority is making sure that my clients have the information they need to make the decisions that are best for them. In the Medicare world that means presenting the information to you in a manner that is clear, complete and accurate. I chose to join Medicare 411 because of the depth of experience and vast resources here. As we know, Medicare is complex and can be confusing, but as a Medicare Translator I will take the confusion out of the equation for you. And, you can be comfortable knowing that you will not pay anything more working with me than had you purchased a plan online – my service is free. I welcome the opportunity to help you navigate your Medicare choices and answer your questions.

Life and Health Insurance

Medicare 411 is an independent Life and Health Insurance Agency that specializes in Medicare, Long Term Care Planning, and Life Insurance Products representing multiple companies.

Medicare Education

Medicare 411 provides FREE Educational Seminars on multiple topics including Medicare, Long Term Care Planning, and Individual Health Insurance Marketplace. -Need a speaker for your group? Call us!

Costello Cindy

Medicare 411

5192 Harrison Lower Level, Rockford, IL.


  • Monday – Friday: 9:00am – 5:00pm
  • Saturday and Evenings: By Appointment
  • Sunday: Closed